PATIENT BILL OF RIGHTS 

As a 33 Health Patient, You Have the Right To 

  • Receive respectful, courteous, and compassionate care regardless of  race, creed, gender, sexual orientation or health status. 
  • Receive information concerning his/her diagnosis, treatment and  prognosis that is accurate and easy to understand. 
  • Be involved in the therapy plan of care regarding treatment  interventions and goal creation. 
  • Receive reasonable communications regarding progress, changes to  the plan of care and discharge planning.
  • Reasonable continuity of care with minimal interruption.
  • Refuse care at any point during care or during a visit and be informed  of said consequences. 
  • Refuse treatment interventions and explore options. 
  • Receive treatment interventions that are safe and customized to your  individual needs. 
  • Receive a prompt, thorough response to billing inquiries or general  concerns regarding quality of care. 
  • Communication in a language or form which you can understand.
  • Authorize a representative to exercise your rights as a consumer of  therapy services. 
  • Respectful treatment of your property and environment.
  • Treatment by qualified clinicians who are experienced at the level of  skill needed for the care required. 
  • Privacy of his/her personal and health information as delineated in  the Notice of Privacy.

What Our Patients Think About Us.

There were so many things my therapist helped me with, like learning to manage my medicine and showing me how to be safe in the shower – I appreciate that so much. I knew I could trust her and her advice. She went beyond just giving me therapy; she gave me knowledgeable, professional advice, but above that, she gave me friendship – something I value so much at this point in my life.

Barbara
86 years old

My therapist was so patient and really took the time to explain my deficits and my treatment to me in ways no one else has. When I was nervous to try a new approach, she took the time to sit and talk with me and I felt like she really listened. I went from having falls almost every other day to not having a fall in the last month. I really used to be afraid to be alone in my apartment, but she taught me so many ways to safely manage my energy levels I’m not worried anymore.

Nancy
73 years old

When I first moved to my community, I was depressed and having a really rough time. My therapist came in and listened to my fears and validated them. She asked me questions about my interests and encouraged me to participate in activities and social events. I can happily say she helped show me that moving into a new setting doesn’t mean your life is over. She made my new community feel like more like home.

Mary
93 years old

Our therapist has worked to improve and enhance my husband’s physical, social and mental processing skills. She works to make her clients feel as if the exercises are their ideas, instead of a therapeutic routine that must be completed. My husband’s daily life and personal skills are becoming easier for the both of us. He always looks forward to working with her.

Carol
78 years old